Arial Call Station, Model Numbers CSK200-1069 and CSK200-1069MR, is a wireless nurse call station.
Class I - DangerousWhat Should You Do?
- Check if you have this product: All units of the Affected Device Models sold between July 26, 2022 and June 5, 2024
- Do not eat it: Even if it looks and smells fine, do not consume this product.
- Throw it away or return it: You can return the product to the store for a full refund.
- Seek medical attention if needed: If you've consumed this product and feel unwell, contact your doctor immediately.
- Report problems: Report any issues to the FDA's Safety Reporting Portal.
⚠️ Emergency: If you experience severe symptoms after consuming this product, call 911 or Poison Control at 1-800-222-1222.
Recall Details
- Company:
- Securitas Healthcare LLC
- Reason for Recall:
- This is a risk that alarms will not be received by the Arial Wireless Nurse Call System and premature depletion of the battery.
- Classification:
- Class I - Dangerous
Dangerous or defective products that predictably could cause serious health problems or death.
- Status:
- ongoing
Product Information
Full Description:
Arial Call Station, Model Numbers CSK200-1069 and CSK200-1069MR, is a wireless nurse call station.
Product Codes/Lot Numbers:
All units of the Affected Device Models sold between July 26, 2022 and June 5, 2024
Distribution:
Distributed in: US, FL, CA, AL, ND, MS, WA, MN, TX, OR, WI, MD, NY, NE
Official Source
Always verify recall information with the official FDA source:
View on FDA.govFDA Recall Number: Z-2418-2024
Related Recalls
Arial Server Software Versions 11.1.4 through 11.1.6, SKU 54305, in conjunction with the Arial Mobile Application or Arial Care Giver Application
Securitas Healthcare
Certain software versions will not notify end users of calls initiated by call points with the Arial Emergency and Nurse Call System.
Arial Call Station, Model Numbers CSK200 and CSK200MR, is a wireless, battery-operated call device installed inside resident living areas to allow immediate staff response.
Securitas Healthcare
There is a risk that alarms will not be received by the Arial Wireless Emergency Call System and premature depletion of the battery.
Arial mobile application, model numbers 54640, 54630, and 54630-SMA, that utilizes Apple iOS 17.4 and Apple iOS 17.5, a component of the Arial Emergency and Nurse Call System.
Securitas Healthcare
The Arial Mobile Application utilizing Apple iOS 17.4 and iOS 17.5 is frequently restarting causing the app to receive alerts for all pending alarm notifications and other events when the app restarts, experience difficulty in placing and maintaining staff-to-staff phone calls, and frequently appears offline while the app restarts.