Electronic LED modules used on Floating Stairs and Rails
Class I - DangerousWhat Should You Do?
- Check if you have this product: (About 2,720)
- Do not eat it: Even if it looks and smells fine, do not consume this product.
- Throw it away or return it: You can return the product to the store for a full refund.
- Seek medical attention if needed: If you've consumed this product and feel unwell, contact your doctor immediately.
- Report problems: Report any issues to the FDA's Safety Reporting Portal.
⚠️ Emergency: If you experience severe symptoms after consuming this product, call 911 or Poison Control at 1-800-222-1222.
Recall Details
- Company:
- Unknown Manufacturer
- Reason for Recall:
- The LED module can overheat, causing it to melt, posing a fire hazard.
- Classification:
- Class I - Dangerous
Dangerous or defective products that predictably could cause serious health problems or death.
- Status:
- ongoing
- Hazard:
- The LED module can overheat, causing it to melt, posing a fire hazard.
- Remedy:
- Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module, if no receipt is provided.
Product Images
Product Information
Full Description:
This recall involves an electronic module for LEDs used to control lighting with floating stairs and rails. The module is located inside the metal stringer tube on the back of the stairs. The module is rectangular and white in color with model number "E2-WR" located on the front. The modules are accessories that came with the floating stairs and/or rails with LED lighting when requested by consumers.
Product Codes/Lot Numbers:
(About 2,720)
Official Source
Always verify recall information with the official CPSC source:
View on CPSC.govCPSC Recall Number: 25436
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