Matrix T1 and T3 Series Commercial Treadmills
Class I - DangerousWhat Should You Do?
- Check if you have this product: (About 9,700 (About 19,900 were previously recalled in January 2022))
- Do not eat it: Even if it looks and smells fine, do not consume this product.
- Throw it away or return it: You can return the product to the store for a full refund.
- Seek medical attention if needed: If you've consumed this product and feel unwell, contact your doctor immediately.
- Report problems: Report any issues to the FDA's Safety Reporting Portal.
⚠️ Emergency: If you experience severe symptoms after consuming this product, call 911 or Poison Control at 1-800-222-1222.
Recall Details
- Company:
- Unknown Manufacturer
- Reason for Recall:
- The power cord can become loose from the treadmill's power socket, posing a fire hazard.
- Classification:
- Class I - Dangerous
Dangerous or defective products that predictably could cause serious health problems or death.
- Status:
- ongoing
- Hazard:
- The power cord can become loose from the treadmill's power socket, posing a fire hazard.
- Remedy:
- Exercise facilities should inspect their treadmills to confirm whether they have a power cord bracket installed on the unit. If the bracket is not already installed, facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. Contact Johnson Health Tech North America to schedule a free installation of a power cord bracket or to order a power cord bracket for self-installation. Johnson Health Tech North America is contacting all known purchasers directly.
Product Images
Product Information
Full Description:
This recall involves the Matrix Fitness T1xe, T3x, and T3xm treadmills. The treadmill has a running platform that measures 60 inches long by 20 inches wide, a 33-inch-wide console, and a straight power cord with no power cord bracket. Matrix is printed on the treadmill console masts. The model name and the serial number are located on the connecting bar at the bottom of the machine near the power socket. The serial number is composed of the letters TM, a three-digit model number, the manufacture date in YY/MM format followed by a five-digit serial. The recalled treadmills were manufactured from March 2018 through January 2024. MODEL NAME MODEL NUMBER SERIAL NUMBER T1xe TM522 TM5221803xxxxx T3x TM523 TM5231906xxxxx T3xm TM725 TM7251902xxxxx
Product Codes/Lot Numbers:
(About 9,700 (About 19,900 were previously recalled in January 2022))
Official Source
Always verify recall information with the official CPSC source:
View on CPSC.govCPSC Recall Number: 24743
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