Bella residential elevators
Class I - Dangerous 🏠 Consumer Products
Recalled: January 11, 2022 Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill. Other Consumer Products
Nationwide
What Should You Do?
- Check if you have this product: (About 10,500)
- Do not eat it: Even if it looks and smells fine, do not consume this product.
- Throw it away or return it: You can return the product to the store for a full refund.
- Seek medical attention if needed: If you've consumed this product and feel unwell, contact your doctor immediately.
- Report problems: Report any issues to the FDA's Safety Reporting Portal.
⚠️ Emergency: If you experience severe symptoms after consuming this product, call 911 or Poison Control at 1-800-222-1222.
Recall Details
- Company:
- Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill.
- Reason for Recall:
- Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.
- Classification:
- Class I - Dangerous
Dangerous or defective products that predictably could cause serious health problems or death.
- Status:
- ongoing
- Hazard:
- Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.
- Remedy:
- Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.
Product Images

Product Information
Full Description:
This recall involves Bella residential elevators manufactured from 2009 to 2021. Models include Symmetry IGD, Hydraulic, and Winding Drum Elevators. The Symmetry brand name is located on the elevators' controllers. The elevators are used in consumers' homes.
Product Codes/Lot Numbers:
(About 10,500)
Official Source
Always verify recall information with the official CPSC source:
View on CPSC.govCPSC Recall Number: 22045