WHILL Personal Electric Vehicles, Model Ci

Class II - Moderate

What Should You Do?

  1. Check if you have this product:
    (About 1,160)
  2. Do not eat it: Even if it looks and smells fine, do not consume this product.
  3. Throw it away or return it: You can return the product to the store for a full refund.
  4. Report problems: Report any issues to the FDA's Safety Reporting Portal.

Recall Details

Company:
WHILL, Inc. (Japan), of Japan
Reason for Recall:
The vehicle's control pad can malfunction causing the power to turn on/off and the speed to increase/decrease, posing crash and injury hazards.
Classification:
Class II - Moderate

Products that might cause a temporary health problem, or pose a slight threat of a serious nature.

Status:
ongoing
Hazard:
The vehicle's control pad can malfunction causing the power to turn on/off and the speed to increase/decrease, posing crash and injury hazards.
Remedy:
Consumers should immediately stop using the recalled personal mobility vehicle and contact WHILL for a free replacement control pad.

Product Images

WHILL Personal Electric Vehicles, Model CiWHILL Personal Electric Vehicles, Model CiWHILL Personal Electric Vehicles, Model Ci

Product Information

Full Description:

This recall involves WHILL Model Ci. The product is a personal mobility device that is powered by a lithium ion battery, is occupant-controlled and motorized. The serial number of the recalled device ranges from C_1711188_US to C_1909011_US. The serial number label is located on the seat assembly. WHILL and Model Ci are printed on the battery compartment. The vehicles have one chair with a platform and four wheels. The chairs are black and the arm covers come in white, red, blue and black colors.

Product Codes/Lot Numbers:

(About 1,160)

Official Source

Always verify recall information with the official CPSC source:

View on CPSC.gov

CPSC Recall Number: 20177