🔍 RecallPedia

Residential elevators

Class II - Moderate
🏠 Consumer Products Recalled: October 25, 2018 Waupaca Elevator Company of Appleton, Wis. Electronics Nationwide

What Should You Do?

  1. Check if you have this product:
    (About 8,000)
  2. Do not eat it: Even if it looks and smells fine, do not consume this product.
  3. Throw it away or return it: You can return the product to the store for a full refund.
  4. Report problems: Report any issues to the FDA's Safety Reporting Portal.

Recall Details

Company:
Waupaca Elevator Company of Appleton, Wis.
Reason for Recall:
The elevator cab can fall unexpectedly to the bottom of the elevator shaft and abruptly stop, posing an injury hazard to consumers in the elevator cab.
Classification:
Class II - Moderate

Products that might cause a temporary health problem, or pose a slight threat of a serious nature.

Status:
ongoing
Hazard:
The elevator cab can fall unexpectedly to the bottom of the elevator shaft and abruptly stop, posing an injury hazard to consumers in the elevator cab.
Remedy:
Consumers should immediately stop using the recalled elevators and contact Waupaca Elevator to schedule a free gearbox inspection and the installation of a free overspeed braking device. Waupaca Elevator also will provide the installation of a free gearbox if the gearbox inspection reveals that the gears in the gearbox have worn down.

Product Images

Residential elevators

Product Information

Full Description:

This recall involves residential elevator models Custom Lift 450# and Custom Lift 500#, shipped and installed between 1979 and 2008. The recalled elevators are used in consumers' homes. The Custom Lift 450# elevators have serial numbers 10-1001 through 10-3131. The Custom Lift 500# elevators have serial numbers 10-3132 through 10-8111; 010-00-8112 through 010-10-8786; and 110-00-1000 through 110-03-1179. The serial number can be found on the front or bottom of the controller box or on the base of the powerhead. The powerhead can be located in the attic, closet, machine room, crawl space, garage, or the bottom of the hoistway.

Product Codes/Lot Numbers:

(About 8,000)

Official Source

Always verify recall information with the official CPSC source:

View on CPSC.gov

CPSC Recall Number: 19022