AccuPure floor-standing filtration dispensers

Class I - Dangerous

What Should You Do?

  1. Check if you have this product:
    (About 12,300)
  2. Do not eat it: Even if it looks and smells fine, do not consume this product.
  3. Throw it away or return it: You can return the product to the store for a full refund.
  4. Seek medical attention if needed: If you've consumed this product and feel unwell, contact your doctor immediately.
  5. Report problems: Report any issues to the FDA's Safety Reporting Portal.

⚠️ Emergency: If you experience severe symptoms after consuming this product, call 911 or Poison Control at 1-800-222-1222.

Recall Details

Company:
Water Solutions (Hong Kong) Limited of Hong Kong
Reason for Recall:
The dispensers can overheat and smoke, posing fire and burn hazards.
Classification:
Class I - Dangerous

Dangerous or defective products that predictably could cause serious health problems or death.

Status:
ongoing
Hazard:
The dispensers can overheat and smoke, posing fire and burn hazards.
Remedy:
Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting consumers directly to schedule installation of a replacement unit. Consumers with questions should contact Nestlé Waters.

Product Images

AccuPure floor-standing filtration dispensersAccuPure floor-standing filtration dispensersAccuPure floor-standing filtration dispensers

Product Information

Full Description:

This recall involves Nestlé Waters AccuPure floor-standing filtration dispenser with model number HB215-3G (black) and model number HW215-3G (white). They measure 44.6 inches tall by 12.5 inches wide. The units connect to the customer location's plumbing system, draw and filter water from the local system, and then dispense the filtered water through the unit. The upper front panels of the units have an "AccuPure" logo and an illuminated clock display. The model number can be found on a white sticker on the back of the dispenser.

Product Codes/Lot Numbers:

(About 12,300)

Official Source

Always verify recall information with the official CPSC source:

View on CPSC.gov

CPSC Recall Number: 17760