🔍 RecallPedia

Matrix ClimbMills

Class II - Moderate
🏠 Consumer Products Recalled: November 29, 2016 Johnson Health Tech North America, of Cottage Grove, Wis. Electronics Nationwide

What Should You Do?

  1. Check if you have this product:
    (About 10,500)
  2. Do not eat it: Even if it looks and smells fine, do not consume this product.
  3. Throw it away or return it: You can return the product to the store for a full refund.
  4. Report problems: Report any issues to the FDA's Safety Reporting Portal.

Recall Details

Company:
Johnson Health Tech North America, of Cottage Grove, Wis.
Reason for Recall:
The stop/pause controls on the right handgrip can malfunction, posing a fall hazard to the user.
Classification:
Class II - Moderate

Products that might cause a temporary health problem, or pose a slight threat of a serious nature.

Status:
ongoing
Hazard:
The stop/pause controls on the right handgrip can malfunction, posing a fall hazard to the user.
Remedy:
Consumers should immediately stop using the recalled ClimbMills and contact Johnson Health Tech North America to schedule a free repair. Johnson is contacting purchasers of the recalled ClimbMills directly.

Product Images

Matrix ClimbMillsMatrix ClimbMills

Product Information

Full Description:

This recall involves Matrix ClimbMill stair-step exercise machines with the following frame serial numbers: Serial Numbers CS17111100102 - CS17120901766 CS21130800080 - CS21130500062 CS22130602881 - CS22130602863 CS23130800001 - CS23140703749 CS23B131100001 - CS23B140701050 CS24140700001 - CS24150702803 CS24C140800001 - CS24C150200900 CS24H150100001 - CS24H150500049 Only ClimbMills that have a right handgrip with the words "STOP" and "Pause" printed on them are included in this recall. The frame serial numbers are located on the bottom front of the base near the power switch. The ClimbMills are black and gray with Matrix printed on the side of the machine. These four-step exercise machines are used in commercial fitness facilities such as health clubs, hotels, apartment complexes, rehabilitation centers, schools, and municipal facilities.

Product Codes/Lot Numbers:

(About 10,500)

Official Source

Always verify recall information with the official CPSC source:

View on CPSC.gov

CPSC Recall Number: 17715