UComfy Neck and Shoulder Heat Wrap

Class II - Moderate

What Should You Do?

  1. Check if you have this product:
    (About 10,000)
  2. Do not eat it: Even if it looks and smells fine, do not consume this product.
  3. Throw it away or return it: You can return the product to the store for a full refund.
  4. Report problems: Report any issues to the FDA's Safety Reporting Portal.

Recall Details

Company:
Unknown Manufacturer
Reason for Recall:
The heat wrap can overheat, posing a burn hazard.
Classification:
Class II - Moderate

Products that might cause a temporary health problem, or pose a slight threat of a serious nature.

Status:
ongoing
Hazard:
The heat wrap can overheat, posing a burn hazard.
Remedy:
Consumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly.

Product Images

UComfy Neck and Shoulder Heat WrapUComfy Neck and Shoulder Heat WrapUComfy Neck and Shoulder Heat Wrap

Product Information

Full Description:

This recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user's neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states "TYPE HP74." The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps.

Product Codes/Lot Numbers:

(About 10,000)

Official Source

Always verify recall information with the official CPSC source:

View on CPSC.gov

CPSC Recall Number: 16762

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