Panasonic battery packs used in Toshiba laptop computers
Class I - DangerousWhat Should You Do?
- Check if you have this product: (About 91,000 (in addition, 10,000 were sold in Canada))
- Do not eat it: Even if it looks and smells fine, do not consume this product.
- Throw it away or return it: You can return the product to the store for a full refund.
- Seek medical attention if needed: If you've consumed this product and feel unwell, contact your doctor immediately.
- Report problems: Report any issues to the FDA's Safety Reporting Portal.
⚠️ Emergency: If you experience severe symptoms after consuming this product, call 911 or Poison Control at 1-800-222-1222.
Recall Details
- Company:
- Panasonic, of Japan
- Reason for Recall:
- The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.
- Classification:
- Class I - Dangerous
Dangerous or defective products that predictably could cause serious health problems or death.
- Status:
- ongoing
- Hazard:
- The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.
- Remedy:
- Consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. Consumers can also perform a manual check using the laptop and battery pack's model, part and serial numbers. If it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging into AC power only.
Product Images
Product Information
Full Description:
This recall involves Panasonic lithium-ion battery packs installed in 39 models of Toshiba Portege, Satellite, and Tecra laptops. The battery packs were also sold separately and also installed by Toshiba as part of a repair. Battery packs included in this recall have part numbers that begin with G71C (G71C*******). Part numbers are printed on the battery pack. A complete list of battery pack part numbers included in this recall can be found on the firm's website at http://go.toshiba.com/battery.
Product Codes/Lot Numbers:
(About 91,000 (in addition, 10,000 were sold in Canada))
Official Source
Always verify recall information with the official CPSC source:
View on CPSC.govCPSC Recall Number: 16131
Related Recalls
Panasonic battery packs used in Toshiba laptop computers
Panasonic, of Japan
The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.