Hewlett-Packard and Compaq notebook computer AC power cords

Class I - Dangerous

What Should You Do?

  1. Check if you have this product:
    (5,577,000 in the U.S. and 446,700 in Canada)
  2. Do not eat it: Even if it looks and smells fine, do not consume this product.
  3. Throw it away or return it: You can return the product to the store for a full refund.
  4. Seek medical attention if needed: If you've consumed this product and feel unwell, contact your doctor immediately.
  5. Report problems: Report any issues to the FDA's Safety Reporting Portal.

⚠️ Emergency: If you experience severe symptoms after consuming this product, call 911 or Poison Control at 1-800-222-1222.

Recall Details

Company:
Hewlett-Packard Company (HP), of Palo Alto, Calif.
Reason for Recall:
The AC power cord can overheat, posing a potential fire and burn hazard.
Classification:
Class I - Dangerous

Dangerous or defective products that predictably could cause serious health problems or death.

Status:
ongoing
Hazard:
The AC power cord can overheat, posing a potential fire and burn hazard.
Remedy:
Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.

Product Images

Hewlett-Packard and Compaq notebook computer AC power cordsHewlett-Packard and Compaq notebook computer AC power cords

Product Information

Full Description:

This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.

Product Codes/Lot Numbers:

(5,577,000 in the U.S. and 446,700 in Canada)

Official Source

Always verify recall information with the official CPSC source:

View on CPSC.gov

CPSC Recall Number: 14262