Visonic Amber SelectX Personal Emergency Response System (PERS) Kits
Class II - ModerateWhat Should You Do?
- Check if you have this product: (About 1,700 (previous recall of 24,000 units in September 2013))
- Do not eat it: Even if it looks and smells fine, do not consume this product.
- Throw it away or return it: You can return the product to the store for a full refund.
- Report problems: Report any issues to the FDA's Safety Reporting Portal.
Recall Details
- Company:
- Visonic Ltd., of Tel Aviv, Israel
- Reason for Recall:
- Following a reboot or system reset, the Amber SelectX Base Stations can fail to operate and detect an emergency signal from the personal pendant.
- Classification:
- Class II - Moderate
Products that might cause a temporary health problem, or pose a slight threat of a serious nature.
- Status:
- ongoing
- Hazard:
- Following a reboot or system reset, the Amber SelectX Base Stations can fail to operate and detect an emergency signal from the personal pendant.
- Remedy:
- Consumers should immediately contact their system installer or a Visonic alarm installation professional to replace the recalled base station with a new unit.
Product Images
Product Information
Full Description:
The recalled Visonic Amber SelectX Personal Emergency Response System (PERS) kit enables a user to push a button on a pendant to signal a request for assistance. An Amber kit consists of one wireless pendant worn by the user, one Amber brand base station, generally connected to a phone line, a power supply and backup battery. Base stations are white, rectangular and measure about 9 inches wide by 7 inches deep by 2 inches high with gray emergency, call and check buttons. Recalled models have catalog number 0-100729 and serial numbers 1612002383 through 501206949. The first four digits represent manufacture dates April 2012 through December 2012 in WWYY format. The first two digits are week of manufacture and the second two numbers are the year of manufacture. For example serial number 2312 600299 indicates a manufacturing date of the 23rd week of 2012 or roughly June 2012. Each unit has an external label on the back of the base station, with the product name and serial number. Amber base stations previously recalled due to a different problem also had catalog number 0-100729 and serial numbers 2308600299 through 3013079617.
Product Codes/Lot Numbers:
(About 1,700 (previous recall of 24,000 units in September 2013))
Official Source
Always verify recall information with the official CPSC source:
View on CPSC.govCPSC Recall Number: 14104
Related Recalls
Visonic Amber Pendants and Visonic Amber Kits
Visonic Ltd., of Tel Aviv, Israel
An accelerated circuit drain of the pendant battery can result in a decreased battery life and shorter than expected "low battery" warning period, from 30 days down to a nine day warning period.
Visonic Amber Classic and Amber SelectX Personal Emergency Response System (PERS) Kits
Visonic Ltd., of Tel Aviv, Israel
A single Amber Base station set to Common Area Mode will not detect a low battery or dead battery warning signal from the remote pendant that notifies the end user or system administrator to replace the pendant battery.