Ergotron Interactive Wall Mounts

Class II - Moderate

What Should You Do?

  1. Check if you have this product:
    (About 196,200 in the United States, 60 in Canada and 21,000 in Mexico)
  2. Do not eat it: Even if it looks and smells fine, do not consume this product.
  3. Throw it away or return it: You can return the product to the store for a full refund.
  4. Report problems: Report any issues to the FDA's Safety Reporting Portal.

Recall Details

Company:
Unknown Manufacturer
Reason for Recall:
The weld between the "VESA" style mounting plate and the mounting ring can fail, allowing the monitor or TV to fall. This poses a risk of injury to bystanders.
Classification:
Class II - Moderate

Products that might cause a temporary health problem, or pose a slight threat of a serious nature.

Status:
ongoing
Hazard:
The weld between the "VESA" style mounting plate and the mounting ring can fail, allowing the monitor or TV to fall. This poses a risk of injury to bystanders.
Remedy:
Consumers should immediately remove the TV/monitor from the mount and contact Ergotron for a free repair kit.

Product Images

Ergotron Interactive Wall MountsErgotron Interactive Wall MountsErgotron Interactive Wall MountsErgotron Interactive Wall MountsErgotron Interactive Wall MountsErgotron Interactive Wall MountsErgotron Interactive Wall MountsErgotron Interactive Wall Mounts

Product Information

Full Description:

The adjustable Ergotron interactive wall mount is designed for flat panel displays and televisions which allows users to reposition their display angles. The wall mounts consist of three parts including a wall mount plate for securing the system to the wall; an extendible arm that allows the user to adjust the position of their television in multiple directions and a monitor plate for securing the arm to the television. The recall includes the following model and part numbers: MODEL PART NUMBER UPC/GTIN CODE DATE CODE PLAY40 (Polished, Black) 45-284-026 45-284-223 698833020007 10698833020004 698833020601 10698833020608 ER111107 - ER120905 PLAY40DS (Black) 45-308-223 698833022698 10698833022695 ER120628 - ER120907 PLAY70 (Polished, Black) 45-294-026 45-294-223 698833022588 10698833020585 698833020618 ER120711 - ER120803 ITV-HD (Polished) 45-296-026 698833021004 1195047 - 1207488 ITV-VHD (Polished) 45-304-026 698833021905 1201790 - 1208148 OM80FM 45-367 698833034868 10698833034865 ER120831 OBFM120 45-303-223 698833021875 10698833021872 ER120817- ER121214 OBFM60 60-644-223 698833021851 10698833021858 ER120817- ER121214 OC80FM 45-305 698833022070 10698833022077 ER120518-121102 The model number and date codes are printed on the underside of the arms of the PLAY and ITV models. The date code label for the OM80FM, OBFM120 and OBFM60 models is printed on the front surface of the wall mount bracket.

Product Codes/Lot Numbers:

(About 196,200 in the United States, 60 in Canada and 21,000 in Mexico)

Official Source

Always verify recall information with the official CPSC source:

View on CPSC.gov

CPSC Recall Number: 14090

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