ElliptiGO outdoor elliptical cycles

Class II - Moderate

What Should You Do?

  1. Check if you have this product:
    (About 7,000 in the U.S. and 200 in Canada)
  2. Do not eat it: Even if it looks and smells fine, do not consume this product.
  3. Throw it away or return it: You can return the product to the store for a full refund.
  4. Report problems: Report any issues to the FDA's Safety Reporting Portal.

Recall Details

Company:
Unknown Manufacturer
Reason for Recall:
The front fork on the ElliptiGO cycles can separate and the drive arm axles can detach during use, posing a fall hazard.
Classification:
Class II - Moderate

Products that might cause a temporary health problem, or pose a slight threat of a serious nature.

Status:
ongoing
Hazard:
The front fork on the ElliptiGO cycles can separate and the drive arm axles can detach during use, posing a fall hazard.
Remedy:
Consumers should stop using recalled ElliptiGO cycles until they have the fork upgraded with a safety retrofit and/or upgraded replacement drive arm axles installed. Consumers with affected cycles can contact ElliptiGO online at www.elliptigo.com/safety to locate the authorized repair center closest to them.

Product Images

ElliptiGO outdoor elliptical cyclesElliptiGO outdoor elliptical cyclesElliptiGO outdoor elliptical cyclesElliptiGO outdoor elliptical cycles

Product Information

Full Description:

The ElliptiGO 3C, 8C and 11R models are outdoor elliptical cycles used by adults for exercise. It is a scooter-like device that combines an elliptical trainer with a bicycle. The ElliptiGO cycles have an aluminum frame, drive arms, two 20" spoked-wheels, an internally geared hub, front and rear brakes and adjustable-height steering column. All cycles have the word "ElliptiGO" along the outside of the frame. The 3C and 8C model cycles have a "C-Series" decal towards the rear of the frame and aluminum drive arms. The recalled 11R cycles are matte black with white markings and the "11R" decal is found towards the rear of the frame. The serial numbers on all models are located on the frame in front of the back wheel near where the kickstand attaches to the frame. Serial number ranges for the recalled 3C and 8C models are from 11-010-001 through 13-028-102, and for the 11R model from 12-003-069 through 12-020-035.

Product Codes/Lot Numbers:

(About 7,000 in the U.S. and 200 in Canada)

Official Source

Always verify recall information with the official CPSC source:

View on CPSC.gov

CPSC Recall Number: 14027

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