Samsung "Jitterbug" Cell Phones
Class II - Moderate 🏠 Consumer Products
Recalled: May 22, 2009 Samsung Telecommunications America, of Richardson, Texas Electronics
Nationwide
What Should You Do?
- Check if you have this product: (About 160,000)
- Do not eat it: Even if it looks and smells fine, do not consume this product.
- Throw it away or return it: You can return the product to the store for a full refund.
- Report problems: Report any issues to the FDA's Safety Reporting Portal.
Recall Details
- Company:
- Samsung Telecommunications America, of Richardson, Texas
- Reason for Recall:
- The recalled cell phones that are in a no-service area and display an "out of range, try again later" message could fail to connect to emergency 911.
- Classification:
- Class II - Moderate
Products that might cause a temporary health problem, or pose a slight threat of a serious nature.
- Status:
- ongoing
- Hazard:
- The recalled cell phones that are in a no-service area and display an "out of range, try again later" message could fail to connect to emergency 911.
- Remedy:
- Samsung and Jitterbug are directly contacting consumers to schedule a free software upgrade. Consumers should call Samsung if they have not already been contacted.
Product Images
Product Information
Full Description:
This recall involves "Jitterbug" cell phones model numbers SPH-a110 and SPH-a120 with standard key pads and version BB14 software. No other Samsung wireless phones or software versions are included in this recall.
Product Codes/Lot Numbers:
(About 160,000)
Official Source
Always verify recall information with the official CPSC source:
View on CPSC.govCPSC Recall Number: 09744