🔍 RecallPedia

Vista Residential Security System Control Panels

Class II - Moderate
🏠 Consumer Products Recalled: April 7, 2009 Ademco de Juarez s.r.l., of Mexico Other Consumer Products Nationwide

What Should You Do?

  1. Check if you have this product:
    (About 7,000)
  2. Do not eat it: Even if it looks and smells fine, do not consume this product.
  3. Throw it away or return it: You can return the product to the store for a full refund.
  4. Report problems: Report any issues to the FDA's Safety Reporting Portal.

Recall Details

Company:
Ademco de Juarez s.r.l., of Mexico
Reason for Recall:
Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.
Classification:
Class II - Moderate

Products that might cause a temporary health problem, or pose a slight threat of a serious nature.

Status:
ongoing
Hazard:
Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.
Remedy:
Honeywell International is contacting dealers directly and is providing free replacement software to consumers.

Product Images

Vista Residential Security System Control Panels

Product Information

Full Description:

This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet.

Product Codes/Lot Numbers:

(About 7,000)

Official Source

Always verify recall information with the official CPSC source:

View on CPSC.gov

CPSC Recall Number: 09734