Gateway Lithium-Ion Battery Packs
Class I - DangerousWhat Should You Do?
- Check if you have this product: (About 14,000)
- Do not eat it: Even if it looks and smells fine, do not consume this product.
- Throw it away or return it: You can return the product to the store for a full refund.
- Seek medical attention if needed: If you've consumed this product and feel unwell, contact your doctor immediately.
- Report problems: Report any issues to the FDA's Safety Reporting Portal.
⚠️ Emergency: If you experience severe symptoms after consuming this product, call 911 or Poison Control at 1-800-222-1222.
Recall Details
- Company:
- Unknown Manufacturer
- Reason for Recall:
- These lithium-ion battery packs can overheat, which could pose a fire hazard to consumers. This is not an internal battery cell defect.
- Classification:
- Class I - Dangerous
Dangerous or defective products that predictably could cause serious health problems or death.
- Status:
- ongoing
- Hazard:
- These lithium-ion battery packs can overheat, which could pose a fire hazard to consumers. This is not an internal battery cell defect.
- Remedy:
- Consumers should stop using these recalled batteries immediately and contact Gateway to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery pack, and using the AC adapter and power cord to power the system until the replacement battery is received.
Product Images
Product Information
Full Description:
The recalled battery packs were shipped as the primary or spare battery pack for some Gateway 400VTX and 450ROG series notebooks, and are identified by part numbers: 6500760 or 6500761. The part number and "made by SMP" are printed on a label on the underside of the battery pack.
Product Codes/Lot Numbers:
(About 14,000)
Official Source
Always verify recall information with the official CPSC source:
View on CPSC.govCPSC Recall Number: 07219
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