Defrost heaters used in grocery store frozen food cases
Class II - Moderate 🏠 Consumer Products
Recalled: June 16, 2004 Electro-Heat Inc., of Allegan, Mich. Home & Garden
Nationwide
What Should You Do?
- Check if you have this product: (16,000)
- Do not eat it: Even if it looks and smells fine, do not consume this product.
- Throw it away or return it: You can return the product to the store for a full refund.
- Report problems: Report any issues to the FDA's Safety Reporting Portal.
Recall Details
- Company:
- Electro-Heat Inc., of Allegan, Mich.
- Reason for Recall:
- Moisture building up pressure inside the defrost heater can cause it to forcefully eject from the frozen food case, possibly injuring bystanders.
- Classification:
- Class II - Moderate
Products that might cause a temporary health problem, or pose a slight threat of a serious nature.
- Status:
- ongoing
- Hazard:
- Moisture building up pressure inside the defrost heater can cause it to forcefully eject from the frozen food case, possibly injuring bystanders.
- Remedy:
- Tyler will replace the recalled defrost heater with a Cal-rod hairpin style heater in all wide island frozen food and ice cream end cap cases.
Product Images

Product Information
Full Description:
The recalled defrost heater was used in Tyler's "wide island" frozen food end cap cases in grocery stores. The recalled defrost heaters (which are not visible to consumers) are Electro-Heat Defrost Heater Model 51957100. The Tyler wide island frozen food end cap cases with the recalled heaters are models NCE, NFE, NGE, NCGE, NFJEA, NCJEA, NCJGEA and NFJGEA. The model and serial number is located on the data plate, which is on the front inner panel of the case.
Product Codes/Lot Numbers:
(16,000)
Official Source
Always verify recall information with the official CPSC source:
View on CPSC.govCPSC Recall Number: 04163