🔍 RecallPedia

Segway "i Series" Human Transporters (HT)

Class II - Moderate
🏠 Consumer Products Recalled: September 26, 2003 Segway LLC, of Manchester, New Hampshire Sports & Recreation Nationwide

What Should You Do?

  1. Check if you have this product:
    (Approximately 6,000)
  2. Do not eat it: Even if it looks and smells fine, do not consume this product.
  3. Throw it away or return it: You can return the product to the store for a full refund.
  4. Report problems: Report any issues to the FDA's Safety Reporting Portal.

Recall Details

Company:
Segway LLC, of Manchester, New Hampshire
Reason for Recall:
Under certain operating conditions, particularly when the batteries are near the end of charge, some Segway HTs may not deliver enough power, allowing the rider to fall. This can happen if the rider speeds up abruptly, encounters an obstacle or continues to ride, after receiving a low-battery alert.
Classification:
Class II - Moderate

Products that might cause a temporary health problem, or pose a slight threat of a serious nature.

Status:
ongoing
Hazard:
Under certain operating conditions, particularly when the batteries are near the end of charge, some Segway HTs may not deliver enough power, allowing the rider to fall. This can happen if the rider speeds up abruptly, encounters an obstacle or continues to ride, after receiving a low-battery alert.
Remedy:
Call Segway LLC for information on how to receive a free software upgrade. Segway LLC is directly contacting owners of these products. Riders are reminded that, even after the software upgrade, appropriate operating techniques, as described in Segway HT user materials, are essential to safety.

Product Images

Segway "i Series" Human Transporters (HT)Segway "i Series" Human Transporters (HT)Segway "i Series" Human Transporters (HT)

Product Information

Full Description:

This recall involves all Segway HT i167 ("i Series") models sold to consumers. In addition, Segway LLC is including all e167 ("e Series") and i167 models sold to commercial users, and all p133 ("p Series") models sold to consumers in test markets.

Product Codes/Lot Numbers:

(Approximately 6,000)

Official Source

Always verify recall information with the official CPSC source:

View on CPSC.gov

CPSC Recall Number: 03553