Sony VAIO notebook computers
Class II - ModerateWhat Should You Do?
- Check if you have this product: (About 5,600)
- Do not eat it: Even if it looks and smells fine, do not consume this product.
- Throw it away or return it: You can return the product to the store for a full refund.
- Report problems: Report any issues to the FDA's Safety Reporting Portal.
Recall Details
- Company:
- Sony Corp., of Tokyo, Japan
- Reason for Recall:
- Users could receive a mild electric shock, when the recalled computers are connected to a phone line and the phone rings.
- Classification:
- Class II - Moderate
Products that might cause a temporary health problem, or pose a slight threat of a serious nature.
- Status:
- ongoing
- Hazard:
- Users could receive a mild electric shock, when the recalled computers are connected to a phone line and the phone rings.
- Remedy:
- Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase.
Product Images
Product Information
Full Description:
Only Sony VAIO notebook computers with model numbers PCG-FRV25 or PCG-FRV27 sold from June through July 2003 are part of the recall. These computers will have slow modem speeds, generally below 24K, while using the notebook's AC adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport. Sony previously announced this recall on July 10, 2003
Product Codes/Lot Numbers:
(About 5,600)
Official Source
Always verify recall information with the official CPSC source:
View on CPSC.govCPSC Recall Number: 03197