MU22-INA-DUQ case was labeled as MU22-INA-DUQ but was shipped with the Anatomical Model of case MU22-NOF-SAK
Materialise USA
A patient specific case of Signature Personalized Patient Care System Knee Guides included a femur guide which does not match the patient associated with the case. If the issue is not identified prior to surgery, the personalized patient specific guide would provide an improper fit and would not be able to be used.
The box of guides for a specific case arrived intact but contained two (2) femoral guides instead of one (1) femoral guide and one (1) tibial guide. The device did not meet specification: One tibia guide missing and one femur guide contained an edge which was +0.04 mm over specification.
Shipped femur guide contained a non-conformance which could possibly impact fit of the drill insert.
Patient Specific Guide contained the incorrect case report. The case report contains patient specific surgical plan information.
Patient Specific Guide contained the incorrect case report. The case report contains patient specific surgical plan information.